Updated 20-06-2021: We are operating as per usual. The majority of our parcels are delivered within 15 business days; however, we have been advised that there may be a 3-5 day delay on some deliveries due to a reduction in air freight capacity and passenger flights.
Please get in touch if you have any questions. We thank you for your patience and understanding during this time 💛
Delivery & FAQs
Where do you deliver to?
We deliver our gifts to anywhere in PRC China (excluding Hong Kong, Macau and Taiwan).
See List by Province/Region
Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Liaoning, Jilin, Heilongjiang, Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Guangxi, Hainan, Chongqing, Sichuan, Guizhou, Yunnan, Tibet, Shanxi, Gansu, Qinghai, Ningxia, Xinjiang.
If you are unable to find your province/region, simply send us an email and we’ll see what we can do.
How much is delivery?
AUD$18 flat-rate shipping to China. No hidden costs. No minimum order spend.
FREE delivery on all flowers to China.
How long does delivery take?
International shipping to China is 15 business days. All orders are dispatched within 3 working days from Melbourne, Australia.
Place your order before 2pm in your recipient’s timezone for same-day delivery between 6pm to 10pm, 7 days a week.
Unsure of your recipient’s delivery details?
Simply add ‘Send me QR Code‘ in the Gift Notes section upon checkout.
You’ll then receive an email from us, with a personalised QR code, that you can forward to your recipient through WeChat or SMS.
Once your recipient has scanned the QR code and filled in their delivery details, you will receive a notification along with the tracking number of your gift. That’s it!
What is your return policy?
Due to the individual nature of our gift boxes, we cannot accept returns on items under any circumstances.
Should items not arrive in the expected condition, please contact us.
Orders can be cancelled and fully refunded before they have been dispatched. Once the order has been dispatched, we can no longer offer any cancellations.