Delivery & FAQs

Where do you deliver to?

We deliver to all provinces and cities in Mainland China. 

Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Liaoning, Jilin, Heilongjiang, Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Guangxi, Hainan, Chongqing, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang.

北京天津河北山西内蒙古辽宁吉林黑龙江上海江苏浙江安徽福建江西山东河南湖北湖南广东广西海南重庆、四川贵州云南陕西甘肃青海宁夏新疆。

Beijing, Tianjin, Shanghai, Chongqing.

Hebei: Shijiazhuang, Tangshan, Handan, Qinhuangdao, Baoding, Zhangjiakou, Chengde, Langfang, Cangzhou, Hengshui, Xingtai.

Shanxi: Taiyuan, Datong, Xinzhou, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Linfen, Luliang.

Inner Mongolia: Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannaoer, Ulanchabu.

Liaoning: Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao.

Jilin: Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng.

Heilongjiang: Harbin, Daqing, Qiqihar, Jiamusi, Jixi, Hegang, Shuangyashan, Mudanjiang, Yichun, Qitaihe, Heihe, Suihua.

Jiangsu: Nanjing, Zhenjiang, Changzhou, Wuxi, Suzhou, Xuzhou, Lianyungang, Huai’an, Yancheng, Yangzhou, Taizhou, Nantong, Suqian.

Zhejiang: Hangzhou, Jiaxing, Huzhou, Ningbo, Jinhua, Wenzhou, Lishui, Shaoxing, Quzhou, Zhoushan, Taizhou.

Anhui: Hefei, Bengbu, Wuhu, Huainan, Bozhou, Fuyang, Huaibei, Suzhou, Chuzhou, Anqing, Chaohu, Ma’anshan, Xuancheng, Huangshan, Chizhou, Tongling.

Fujian: Fuzhou, Xiamen, Quanzhou, Sanming, Nanping, Zhangzhou, Putian, Ningde, Longyan.

Shandong: Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Taian, Weihai, Rizhao, Laiwu, Linyi, Dezhou, Liaocheng, Heze, Binzhou.

Henan: Zhengzhou, Luoyang, Kaifeng, Luohe, Anyang, Xinxiang, Zhoukou, Sanmenxia, ​​Jiaozuo, Pingdingshan, Xinyang, Nanyang, Hebi, Puyang, Xuchang, Shangqiu, Zhumadian.

Hunan: Changsha, Zhuzhou, Xiangtan, Hengyang, Yueyang, Chenzhou, Yongzhou, Shaoyang, Huaihua, Changde, Yiyang, Zhangjiajie, Loudi.

Hubei: Wuhan, Xiangfan, Yichang, Huangshi, Ezhou, Suizhou, Jingzhou, Jingmen, Shiyan, Xiaogan, Huanggang, Xianning.

Guangdong: Guangzhou, Shenzhen, Shantou, Huizhou, Zhuhai, Jieyang, Foshan, Heyuan, Yangjiang, Maoming, Zhanjiang, Meizhou, Zhaoqing, Shaoguan, Chaozhou, Dongguan, Zhongshan, Qingyuan, Jiangmen, Shanwei, Yunfu.

Guangxi: Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Chongzuo, Laibin, Hezhou, Yulin, Baise, Hechi, Qinzhou, Fangchenggang, Guigang.

Hainan: Haikou, Sanya.

Sichuan: Chengdu, Mianyang, Deyang, Guangyuan, Zigong, Panzhihua, Leshan, Nanchong, Neijiang, Suining, Guang’an, Luzhou, Dazhou, Meishan, Yibin, Ya’an, Ziyang.

Guizhou: Guiyang, Liupanshui, Zunyi, Anshun.

Yunnan: Kunming, Qujing, Yuxi, Baoshan, Zhaotong, Lijiang, Pu’er, Lincang.

Shaanxi: Xi’an, Xianyang, Tongchuan, Yan’an, Baoji, Weinan, Hanzhong, Ankang, Shangluo, Yulin.

Gansu: Lanzhou, Tianshui, Pingliang, Jiuquan, Jiayuguan, Jinchang, Baiyin, Wuwei, Zhangye, Qingyang, Dingxi, Longnan.

Qinghai: Xining.

Ningxia: Yinchuan, Shizuishan, Wuzhong, Guyuan, Zhongwei, Qingtongxia City, Lingwu City.

Xinjiang: Urumqi, Karamay.

北京、天津、上海、重庆。

河北:石家庄、唐山、邯郸、秦皇岛、保定、张家口、承德、廊坊、沧州、衡水、邢台。

山西:太原、大同、忻州、阳泉、长治、晋城、朔州、晋中、运城、临汾、吕梁。

内蒙古:呼和浩特、包头、乌海、赤峰、通辽、鄂尔多斯、呼伦贝尔、巴彦淖尔、乌兰察布。

辽宁:沈阳、大连、鞍山、抚顺、本溪、丹东、锦州、营口、阜新、辽阳、盘锦、铁岭、朝阳、葫芦岛。

吉林:长春、吉林、四平、辽源、通化、白山、松原、白城。

黑龙江:哈尔滨、大庆、齐齐哈尔、佳木斯、鸡西、鹤岗、双鸭山、牡丹江、伊春、七台河、黑河、绥化。

江苏:南京、镇江、常州、无锡、苏州、徐州、连云港、淮安、盐城、扬州、泰州、南通、宿迁。

浙江:杭州、嘉兴、湖州、宁波、金华、温州、丽水、绍兴、衢州、舟山、台州。

安徽:合肥、蚌埠、芜湖、淮南、亳州、阜阳、淮北、宿州、滁州、安庆、巢湖、马鞍山、宣城、黄山、池州、铜陵。

福建:福州、厦门、泉州、三明、南平、漳州、莆田、宁德、龙岩。

山东:济南、青岛、淄博、枣庄、东营、烟台、潍坊、济宁、泰安、威海、日照、莱芜、临沂、德州、聊城、菏泽、滨州。

河南:郑州、洛阳、开封、漯河、安阳、新乡、周口、三门峡、焦作、平顶山、信阳、南阳、鹤壁、濮阳、许昌、商丘、驻马店。

湖南:长沙、株洲、湘潭、衡阳、岳阳、郴州、永州、邵阳、怀化、常德、益阳、张家界、娄底。

湖北:武汉、襄樊、宜昌、黄石、鄂州、随州、荆州、荆门、十堰、孝感、黄冈、咸宁。

广东:广州、深圳、汕头、惠州、珠海、揭阳、佛山、河源、阳江、茂名、湛江、梅州、肇庆、韶关、潮州、东莞、中山、清远、江门、汕尾、云浮。

广西:南宁、柳州、桂林、梧州、北海、崇左、来宾、贺州、玉林、百色、河池、钦州、防城港、贵港。

海南:海口、三亚。

四川:成都、绵阳、德阳、广元、自贡、攀枝花、乐山、南充、内江、遂宁、广安、泸州、达州、眉山、宜宾、雅安、资阳。

贵州:贵阳、六盘水、遵义、安顺。

云南:昆明、曲靖、玉溪、保山、昭通、丽江、普洱、临沧。

陕西:西安、咸阳、铜川、延安、宝鸡、渭南、汉中、安康、商洛、榆林。

甘肃:兰州、天水、平凉、酒泉、嘉峪关、金昌、白银、武威、张掖、庆阳、定西、陇南。

青海:西宁。

宁夏:银川、石嘴山、吴忠、固原、中卫,青铜峡市、灵武市。

新疆:乌鲁木齐、克拉玛依。

If you cannot find your city or are unsure, send us an email, and we’ll see what we can do.

How much is delivery?

Gifts
Free Delivery on all gifts over $99. A flat-rate delivery fee of $20 applies for gifts under $99. 

Flowers
Free Delivery. No minimum spend. 

How long does delivery take?

Express Delivery
5-7 Working Days

Standard Delivery
3 Weeks

Flowers
Next Day

What is your refund policy?

All of our items come with a 100% Happiness Guarantee. So if you are not entirely happy with your order, contact us within 7 days of receiving it, and we’ll send a replacement or issue you a full refund.

*Please note that we do not accept refunds or provide exchanges for change of mind. 

What is your cancellation policy?

Order can be cancelled and fully refunded before they have been dispatched. However, once the order has been dispatched, we can no longer offer any cancellations.

Have a question?

We’re here to help!

Email 
info@rengifts.com.au

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